PrintOur host of online services enables you to pay bills, input data for contracts or check the status of a grant quickly and efficiently from the comfort of your home or office. Please make sure to check what each of the platforms do to ensure they can address your needs as we have different portals for different needs. We encourage you to take care of business through our portals for your convenience. However, if you would like to speak with a live person or have a questions, please call our toll-free hotline at (866) 557-RENT (7368). You can also visit one of our public counters located throughout LA.
Following is a list of our portals outlining who can use them for certain types of services.
Billing Portal
www.hcidlabill.lacity.org/billing
Purpose:
- Register and pay for the annual Rent Stabilization Ordinance (RSO) fees
- Pay for the annual Systematic Code Enforcement Program (SCEP) fees
Who uses it:
- Property owners, Property Managers, Landlords
Foreclosure Registry
www.hcidlabill.lacity.org/Foreclosure
Purpose:
- Register properties in foreclosure
- Pay fees
- Submit monthly inspection reports
Who uses it:
- Lenders, beneficiaries or trustees who hold or have an interest in a deed of trust of a property in foreclosure (property owners)
Capital Improvement Program
www.hcidapp.lacity.org/Rent/CaseAnalysis/CapitalImprovement/FillCapitalImprovementForm
Purpose:
- To recover capital improvement costs completed to rental units or common areas of the housing complex.
Who uses it:
- Property owners
Primary Renovation Program
www.hcidapp.lacity.org/Rent/CaseAnalysis/PrimaryRenovation/PrimaryRenovationApplicationForm
Purpose:
- To recover costs for renovation of major building systems within the rental building to abate exposure to hazardous materials that required a Tenant Habitability Plan (THP).
Who uses it:
- Property owners
Rehabilitation Work Program
www.hcidapp.lacity.org/Rent/CaseAnalysis/RehabilitationWork/FillRehabilitationWorkForm
Purpose:
- To recover costs for any work completed on or in a rental unit or common area to comply with an Order from HCIDLA, Los Angeles Department of Building & Safety, Los Angeles Fire Department, or the Health Department due to a change in the Housing Code or to repair damage resulting from a natural disaster, e.g. fire.
Who uses it:
- Property owners
Just & Reasonable Rent Adjustment Program
www.hcidapp.lacity.org/Rent/CaseAnalysis/JustAndReasonable/JustAndReasonableApplicationForm
Purpose:
- A rent adjustment program when the operating expenses of the rental property exceed the net operating income.
Who uses it:
- Property owners
Cost Recovery Seismic Retrofit Work Program
www.hcidapp.lacity.org/Rent/CaseAnalysis/SeismicRetrofit/SeismicRetrofitApplicationForm
Purpose:
- To recover costs for work completed on soft-story buildings in compliance with City mandated retrofits.
Who uses it:
- Property owners
